Need to talk?      
1-888-731-FIRE (3473)    -   
24-hour toll-free phone line


Member Assistance Program

The National Volunteer Fire Council (NVFC) and American Addiction Centers have teamed up to provide the National Fire Services Member Assistance Program to all NVFC members and their families. NVFC members and their families can call the FREE, confidential Member Assistance Hotline at 1-888-731-FIRE (3473) any time day or night to help you through issues affecting your life.


The Member Assistance Program can help with any problems that affect your work or personal life. These may include alcohol or drug addiction, anxiety or depression, stress, PTSD, relationship problems, work-related concerns, legal problems, financial management difficulties, critical incidents, or psychological problems.


How does the MAP work?


The Member Assistance Program provides confidential counseling, guidance, and referral services to help NVFC members and their families manage personal and work-related problems. Representatives are available through a 24-hour toll-free phone line. When you call the toll-free number you may receive immediate help for your problem, or arrangements will be made for you to meet with a counselor in your area. Depending on the nature of your problem, you may receive information about other resources in your community.


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Removing The Stigma of Mental Illness

Dr de Blois uses Mindfullness Training along with Equine Assisted the link below to view her web site and view her extensive credentials. She is a highly certified Trauma Informed Clinician.

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Station House’s residential program is designed to help first responders overcome substance addiction. The program is exclusive to first responders.

“If you have no capacity for violence then you are a healthy productive citizen: a sheep. If you have a capacity for violence and no empathy for your fellow citizens, then you have defined an aggressive sociopath—a wolf.



They can help you get back to the job or to a new beginning and quality of life with the tools necessary to master critical incident stress.



Stephanie Conn, Registered Clinical Counsellor, R.C.C., specializing in issues affecting emergency services personnel. Former law enforcement officer and CISM peer support.  Vancouver B.C.


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